Walk-ins and appointments 855.887.9229
Walk-ins and appointments 855.887.9229

Patient Resources Frequently Asked Questions

Below are answers to Frequently Asked Questions about our services, appointment scheduling, and more.

How do I schedule an appointment?
Please call 855.887.9229 to schedule an appointment. You can also fill out our online appointment request form, and a representative will call you to schedule your appointment.

What should I bring to an appointment?
Please bring a valid photo ID, a list of your current medications, and your health insurance card (if insured). If you are uninsured or underinsured and interested in our sliding fee scale payment program, read more about the required documentation for determining eligibility on our Insurance and Payment page.

How do I request a prescription refill?
If you currently receive prescriptions from PHMC Pharmacy, you can request a refill through the MyPHMCHealth portal. You can also call 215.586.4840 to speak with a representative. If you would like to transfer your prescription from another pharmacy, we can further assist you.

Which insurance plans do you accept?
We see all patients regardless of their insurance status or ability to pay. Most insurance plans are accepted. Read more for information about our sliding fee scale for those who are uninsured or underinsured.

How do I sign up for a MyPHMCHealth portal account?
If you have an upcoming appointment, you can sign up for an account with your provider during your visit. You can also use the New User sign-up on myphmchealth.org. If you are unable to sign up for an account, please call 855.887.9229 for further assistance.

How do I transfer my medical records from another office?
HIPAA law may require a written authorization to transfer your personal health information (PHI). For more information about how to transfer your medical records from another office, please call 855.887.9229.

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